Shipping Policy
Reliable Delivery. Elevated Experience.
At Joy NoblePrivileges, our goal is to ensure your lighting arrives safely, promptly, and beautifully packaged — ready to illuminate your space. This policy outlines how we handle shipping so you know what to expect.
1. Order Handling Timeline
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays begin processing the next business day.
You will receive a shipment confirmation email with tracking details once your order leaves our fulfillment center.
2. Delivery Estimates and Fees
Delivery timelines and costs depend on your location and selected shipping method. All estimates are provided at checkout before payment is completed.
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| Domestic (USA) | 3–7 business days | Calculated at checkout |
| International | 7–21 business days | Varies by region |
Please note: Delivery windows may be affected by customs, weather, or local carrier delays.
3. Delivery Partners
We work with trusted global and regional carriers who prioritize care and speed. Shipping options at checkout may include standard, express, or priority services.
4. Customs & International Duties
International orders may incur customs duties, VAT, or import taxes based on your country’s regulations. These charges are the recipient’s responsibility and are not included in the checkout total.
5. Shipment Tracking
Tracking information will be provided via email once your item ships. You can follow the progress directly on the carrier’s website.
If you need assistance interpreting tracking updates, our support team is available to help.
6. Delivery Issues
Missing or Delayed Parcels
Start by checking the tracking number for real-time updates.
Contact the carrier with your tracking details for immediate status.
If unresolved, reach out to our team at [email protected] for follow-up.
Incorrect Shipping Information
Ensure your shipping details are accurate at the time of purchase. Orders returned due to incorrect addresses may incur additional shipping fees for redelivery.
7. Split Shipments
To expedite delivery, we may ship your items in multiple parcels. You’ll receive tracking for each part of your order.
8. Undeliverable Packages
Packages returned to us after failed delivery attempts or customer refusal will be held while we contact you for reshipment arrangements. Reshipping costs will apply.
9. Special Delivery Requests
If you have a time-sensitive delivery request or require signature confirmation, please email us prior to placing your order. While we cannot guarantee all special accommodations, we do our best to fulfill reasonable requests.
10. Questions?
Our support team is ready to assist with any shipping inquiries.
📧 Email: [email protected]
🌐 Website: https://joynobleprivileges.com